Refund policy

Return Policy

This return process explains how a customer can begin a return, refund, or exchange request. The eligibility, exclusions, costs, and processing rules that apply to an order are those published by the store and required by applicable law.

Requesting Help

Contact the store through the available contact route before sending an item back. Provide the order number, item details, and a short description of the request. The store will provide the instructions that apply to the order.

Item Condition

Keep the item, packaging, and included materials in the condition required by the applicable return rules. Some products may be subject to legal or product-specific restrictions.

Refunds and Exchanges

Approved refunds are returned through the payment method used for the order where possible. Exchange options depend on product availability and the rules that apply to the order.

Consumer Rights

This page does not limit consumer rights that cannot lawfully be excluded.